When you develop your plan with the NDIS, let them know if you’d like some support to implement your plan.

The NDIS might refer to a Local Area Coordinator (LAC) or fund Support Coordination in your plan.

A LAC is someone from the NDIS or a partnered organisation who helps you to implement your plan at a basic level. If you require extra help you will be funded for a Support Coordinator. This could be because your plan is more complex. There are three types of support coordination:

• Support Connection – short term assistance to find services and develop service agreements. This is the level of support that a LAC will generally provide.
• Coordination of Support – can also help you to find services and develop service agreements, but there may be some extra complexity
• Specialist Support Coordination – for participants with very complex needs, that require coordination by specialists.

Our Specialist Support Coordinators will facilitate your process to make the experience as easy as possible.

Absolutely! If you are not happy with your provider, you can change. Each provider have different notice periods, so check your service agreement. Let your provider know and they will let you know what you need to do. If you have already selected a new provider, contact them and they will be able to help to make your transfer as smooth as possible.